Privacy statement

Last updated: 22 September 2026

Short version: I only use your details to get your order to you. No newsletters, no ads, no tracking, and I never see your card or bank details.

1. Who is responsible

GoPlusMods (goplusmods.com) is run by Jappie, a private seller in Roeselare, Belgium. I decide what happens with the personal data described here, which makes me the "controller" under the GDPR. For anything about your data, email orders@goplusmods.com.

2. What I collect and why

• Your order. When you buy, the checkout (run by Stripe) collects your name, email address, phone number, shipping and billing address, the note you leave, and what you ordered (mods, quantity, destination country). I use this to process, ship and support your order. Legal basis: performing our purchase agreement (Art. 6(1)(b) GDPR).
• Payment details. You enter these in Stripe's secure form. They go straight to Stripe; this website and I never see or store your full card or bank details. Stripe only shows me the payment method and, for cards, the last four digits.
• Emails. If you email me, I use your message and address to answer you. Legal basis: our agreement, or my legitimate interest in answering questions (Art. 6(1)(b) and (f)).
• Server logs. Like almost every website, the server records the IP address, browser type, page requested and time of each visit. I use this only to keep the site secure and fix errors. Legal basis: legitimate interest (Art. 6(1)(f)).
• Holding stock during checkout. While your checkout is open, the server keeps a scrambled (hashed) version of your IP address next to the unit it holds for you, to stop one person from reserving all stock. It's removed when you pay, cancel, or after about 30 minutes. After a sale, a short record stays on the server for stock keeping: order reference, date, quantity, mods, country and amount — no name, email or address.

3. Who else receives your data

• Stripe (Stripe Payments Europe, Ireland) handles payments, fraud screening and receipts, and is itself responsible for payment data under its own privacy policy. If you choose PayPal or Klarna, they receive what they need for that payment under their own policies.
• bpost, directly or through the platform I use to buy shipping labels, receives your name, delivery address and, where needed, phone number, to deliver your parcel.
• Hetzner Online (Germany) hosts this website and its server.
• Spaceship (domain and email forwarding) and Google (Gmail): emails to orders@goplusmods.com are forwarded to and stored in my Gmail account.

I don't sell or rent your data to anyone, and I don't use it for marketing.

4. Outside the EU

Stripe, PayPal, Klarna and Google may process data outside the European Economic Area, for example in the United States. They do so under safeguards approved by the EU, such as standard contractual clauses or the EU–US Data Privacy Framework.

5. Cookies and local storage

This site uses no tracking, advertising or analytics cookies. It stores three small items in your own browser: your language choice, the shipping country you picked, and a random code that links an open checkout to your browser (so starting a new checkout frees your previous hold). The code is only sent to the server when you start or cancel a checkout. Fonts are served from this site itself, so no data goes to Google Fonts.

Stripe's payment form sets its own cookies, which it needs for secure payments and fraud prevention. See Stripe's privacy policy.

6. How long I keep it

• Order details and emails: as long as needed for delivery, returns and the warranty, and at most 2 years after delivery or our last contact — unless the law requires longer.
• Server logs: up to 14 days.
• Stripe keeps payment records for as long as its own legal obligations require.

7. Your rights

You can ask to see the data I have about you, correct it, have it deleted, limit or object to its use, or receive it in a portable format. Email orders@goplusmods.com and I'll answer within one month. Some data I may have to keep, for example while an order or warranty is still running.

If you're not happy with how I handle your data, you can complain to the Belgian Data Protection Authority: dataprotectionauthority.be.

8. Changes

If this statement changes, the new version is posted here with a new date at the top.